Privacy policy

Crocodile Darwin recognises the importance of your privacy and understands that the security of your personal information is important to you. We are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we manage the personal information that we collect, hold, use and disclose and how to contact us if you have any further queries about our management of your personal information.

In general, Crocodile Darwin collects, holds, uses and discloses personal information for the following purposes:

  • to process, fulfil and deliver your orders and provide you with our products and gift vouchers;
  • to keep you informed of the status of your orders;
  • to register you for, and provide you with, our services;
  • to invoice and process any fees payable in relation to our products and services;
  • to provide you with a personalised shopping experience;
  • to perform authentication and identity checks;
  • to record your communications with our personnel;
  • to manage our relationship with you and your account with us, and to contact you for follow up purposes;
  • to provide you with promotional materials;
  • to conduct market research and customer satisfaction surveys;
  • to conduct competitions and promotions;
  • to verify and update personal information held by us;
  • to recruit and train personnel;
  • to review, develop and improve our products and services;
  • to conduct internal and demographic studies and monitor customer patterns;
  • to handle and address customer complaints;
  • to comply with legal or regulatory obligations; and
  • for other purposes required or authorised by or under law, including purposes for which you have provided your express or implied consent.

When we share data, it may be transferred to, and processed in, countries other than the country you live in. These countries may have laws different to what you’re used to. Data shared are only for the purpose of shipping of product and permit application from government department. Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link and we are not responsible for any personal information you submit to third parties via our website. Please ensure that you read the privacy policy of such other companies or organisations before submitting your personal information to them.